We have seen some interesting differentiators used in winning outsourcing deals in the last decade:
Technology based
1. Communication/Connectivity technologies
2. Internet technologies
3. Emerging technologies????
Event based
1. Y2K
2. Dot.Com
People-based
1. # of graduates (engineers)
2. Talent pool
Business/Economic based
1. Manufacturing -> Services
Quality based
1. Quality certifications leading to claims on Industrialized/factory model for delivery
Cost based
1. Labor arbitrages
2. Factor costs based on countries
Risk based
1. Shift and degree of accountability and ownership changes
What is the next dominating set of factors that could (re)shape the IT outsourcing industry?
- Politics (Regulation, taxation of outsourcing industry, and other trade impediments)
- Economics (Inflation, Exchange rates,....)
- Social structures (Free agents as opposed to employees of organization, ???)
-????
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Sure rise of entrepreneurship in IT industry in India
ReplyDeleteSudden shift to new products emerging from India
Tipping point I think is 2012-2013
By 2015 -2020 India rising despite all the problems in IT products delivering better services - I can feel it in the air!
US going down in a big way - next three years!
I think it's cloud computing which is going to be the next big thing in IT, which could have direct impact on out sourcing as a whole!
ReplyDeleteI wanted to thank you for this great read!!I appreciate this kind of information IT Outsourcing Services industry.
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